Opportunities

Part-Time, 15/Hrs/Week, Salaried  |  $15,600/Year

Gaithersburg, MD (On-Site)  |  Reports to: Executive Director

About the Community Hope Center

The Community Hope Center (CHC) is the community services arm of Seneca Creek Community Church, committed to loving our neighbors by ensuring access to food and essentials, empowering them with opportunities to grow, and enriching lives through supportive relationships. Our food and baby essentials programs serve thousands of families across Gaithersburg and the surrounding Montgomery County zip codes each year, distributing over one million pounds of food and hundreds of thousands of diapers annually.

Position Overview

The Food & Baby Essentials Program Coordinator supports the day-to-day operations of CHC’s Choice Pantry and Baby Essentials Program, including diaper distribution and crib giveaways. This is a hands-on, client-facing role that requires consistent on-site presence during distribution sessions. The Coordinator assists with client intake, pantry floor operations, and data entry, working closely with the Food Program Manager and the Executive Director.

Typical Weekly Schedule

This position is scheduled around CHC’s active distribution calendar. A typical week may include two to three of the following shifts, up to the 15-hour weekly maximum, and is subject to change based on program needs:

• Tuesday & Thursday, 9:30 AM–5:00 PM – Choice Pantry distribution support (client intake, pantry floor)
• Friday, 12:30–4:30 PM – Choice Pantry afternoon distribution support
• First Saturday of each month, 9:00 AM–12:30 PM – Saturday pantry distribution
• Second Monday of each month, 11:00 AM–6:30 PM – Baby Essentials (diaper) distribution
• Occasional additional hours for crib giveaway events or inventory tasks as needed

Key Responsibilities

Choice Pantry Operations

• Assist with client check-in at the pantry entrance; support appointment verification and orderly client flow
• Assist clients in navigating the Choice Pantry model, ensuring a dignified and welcoming experience
• Support restocking and organization of pantry shelves, coolers, and product displays before, during, and after distribution
• Support distribution at “Adopt A Neighborhood” partner locations as scheduled

Baby Essentials Program

• Support monthly diaper distribution for families in zip codes 20877, 20878, 20879, 20882, 20855, and 20886
• Assist with client appointments and eligibility documentation (proof of birth, address, and ID) at point of service
• Assist in preparing and packaging diaper bundles and baby supply kits ahead of distribution days
• Support crib giveaway scheduling and logistics, including inventory tracking and client follow-up

Inventory & Food Safety

• Assist with receiving and sorting donated, rescued, and purchased food and baby supply items
• Support stock level monitoring and flag replenishment needs to the Food Program Manager
• Follow CAFB (Capital Area Food Bank) food safety and handling protocols; support compliance documentation

Data Entry & Reporting

• Assist with recording client service data accurately in PantrySoft and other program databases at the point of service or same day
• Assist in compiling pantry and baby essentials metrics for monthly Hub reports and funder deliverables
• Support data accuracy by flagging discrepancies or system issues to the Food Program Manager or Executive Director promptly

Qualifications

• High school diploma or equivalent required; some college or relevant direct service experience preferred
• Prior experience in food distribution, pantry operations, or community services a plus
• Comfortable working in a fast-paced, physical environment; ability to lift up to 30 lbs and stand for extended periods
• Strong attention to detail for data entry, client documentation, and inventory tracking
• Warm, client-centered approach with a commitment to serving all individuals with dignity and respect
• Proficiency in Google Workspace (Docs, Sheets, Forms); willingness to learn PantrySoft
• Bilingual (English/Spanish) strongly preferred
• Reliable availability on distribution days, including some Mondays, Saturdays, and occasional evenings

Schedule & Compensation

This is a part-time, salaried position compensated at up to $15,600 annually, based on a rate of $20 per hour at a maximum of 15 hours per week. The schedule is built around CHC’s distribution calendar and requires consistent on-site availability on assigned distribution days. Specific shift days are outlined in the Typical Weekly Schedule section above.

To Apply

Please submit a resume and brief cover letter to hope@senecacreek.org with the subject line “Food & Baby Essentials Program Coordinator – Application.” We welcome applications from individuals who are passionate about food security, family support, and community well-being.

Part-Time, Salaried  |  $31,200/Year

Gaithersburg, MD (On-Site/Hybrid)  |  Reports to: Executive Director

About the Community Hope Center

The Community Hope Center (CHC) is the community services arm of Seneca Creek Community Church, committed to loving our neighbors by ensuring access to food and essentials, empowering them with opportunities to grow, and enriching lives through supportive relationships. Our ESOL program offers free, in-person English classes for adults at multiple levels and is a cornerstone of our commitment to equity, inclusion, and community transformation in Gaithersburg, MD.

Position Overview

The ESOL Program Manager provides operational and administrative leadership for CHC’s adult English language learning program. This role is responsible for ensuring program quality, grant compliance, and effective day-to-day operations—from class scheduling and staff coordination to data collection and funder reporting. The Program Manager works closely with the ESOL Retention & Outreach Manager to ensure program goals are met and collaborates directly with the Executive Director to align program operations with organizational priorities and grant requirements.

Key Responsibilities

Program Operations & Administration

• Oversee day-to-day ESOL program operations, including class scheduling, room assignments, and session logistics for evening and Saturday classes
• Ensure adequate staffing for each class session by coordinating with paid instructors and managing instructor assignments
• Establish and maintain standardized enrollment and registration procedures, including class placement testing and level assignments
• Monitor supply needs and coordinate classroom preparation, materials management, and resource procurement
• Ensure accurate and confidential record-keeping of all student information, including registration records, attendance, and assessment scores

Staff & Volunteer Management

• Recruit, interview, onboard, and supervise paid instructors and volunteer classroom staff
• Conduct annual training for all program staff and volunteers; ensure MCAEL professional development requirements are met
• Provide regular coaching and support to instructors to maintain instructional quality and program consistency
• Collaborate with the ESOL Retention & Outreach Manager on shared program goals, student support needs, and coordinated communication with learners

Grant Compliance & Data Collection

• Ensure the ESOL program meets all grant requirements, including MCAEL/WIOA Title II benchmarks and ProLiteracy standards
• Oversee implementation of student evaluation methods, including pre- and post-assessments and progress tracking toward NRS educational functioning level gains
• Maintain complete and accurate program data in Dreamclass and other designated tracking systems; ensure timely data entry by instructors and staff
• Compile program data and prepare periodic narrative and quantitative reports for funders, including monthly, quarterly, and annual deliverables
• Collaborate with the Executive Director and Grant Reporting Manager to ensure all reporting deadlines and compliance requirements are met

Program Planning & Quality Assurance

• Support fall, winter and spring semester planning, including class offerings, scheduling, and staffing projections
• Monitor program performance against key indicators and provide regular updates to the Executive Director
• Identify operational gaps and recommend process improvements to strengthen program consistency and funder compliance
• Attend monthly staff meetings and participate in regular check-ins with the Executive Director
• Represent the ESOL program in partner convenings, funder site visits, and relevant community meetings as needed

Qualifications

• Associate’s or Bachelor’s degree preferred; equivalent experience considered
• Demonstrated experience working with adult learners, immigrants, or underserved communities
• Strong interpersonal and relationship-building skills; warm, culturally responsive communication style
• Highly organized with the ability to manage multiple priorities and maintain accurate records
• Proficiency in Google Workspace (Docs, Sheets, Forms) and comfort with data entry
• Bilingual (English/Spanish) strongly preferred; other languages a plus
• Familiarity with adult literacy, ESOL programming, or WIOA Title II a plus

Schedule & Compensation

This is a part-time, salaried position compensated at $31,200 annually, based on a rate of approximately $24 per hour at 25 hours per week. The schedule combines on-site and remote hours, with required on-site presence during weeknight Tuesday and Wednesday classes and Saturday class sessions as well as all ESOL-related events scheduled on other days of the week as needed for ESOL programming. 

To Apply

Please submit a resume and brief cover letter to keiona@senecacreek.org with the subject line “ESOL Program Manager – Application.” We welcome applications from individuals who share our commitment to community, dignity, and hope.